Guidelines & Best Practices

Rules for MasterCard Merchants

This document contains MasterCard’s posted rules and regulations for merchants accepting MasterCards.

Download file: Rules for MasterCard Merchants (28.pdf / 1,644kb)
Source: http://www.mastercard.com/us/gateway.html


Rules for Visa Merchants

This document contains Visa’s posted rules and regulations for merchants accepting Visa cards.

Download file: Rules for Visa Merchants (27.pdf / 2,764kb)
Source: Visa USA / www.usa.visa.com


MasterCard Unembossed cards

MasterCard has announced that new unembossed cards will begin to be distributed by MasterCard issuing banks. This flyer has been published by MasterCard to help educate merchants on procedures to accept these new cards.

Download file: MasterCard Unembossed cards (31.pdf / 1,775kb)
Source: Mastercard USA / www.mastercard.com/us/gateway.html


Visa Unembossed Cards

Visa has announced that new unembossed cards will begin to be distributed by Visa issuing banks. This flyer has been published by Visa to help educate merchants on procedures to accept these new cards.

Download file: Visa Unembossed Cards (30.pdf / 409kb)
Source: Visa USA / www.usa.visa.com


Chargeback Guide

Click on the link to see Visa’s posted guide to understanding the chargeback process. This link contains information about how a chargeback works, why they are issued, and definitions. There is also valuable information posted on Visa’s tips for preventing chargebacks.

Link: Chargeback Guide
Source: Visa USA / www.usa.visa.com


Warning Signs of Fraud

The following document is a flyer distributed by VISA on procedures for fraud prevention.

Download file: Warning Signs of Fraud (29.pdf / 219kb)
Source: Visa USA / www.usa.visa.com


Fraud Control – Card Presentation

Why run the risk of accepting a counterfeit card when all you need to do is run a simple reality check?

Download file: Fraud Control – Card Presentation (9.pdf / 70kb)
Source: Visa USA / www.usa.visa.com


Fraud Control – Card Not Present Items #1 of 2

With the proper know how and the right tools, mail order, telephone order, and internet merchants can detect fraud and associated card losses.

Download file: Fraud Control – Card Not Present Items #1 of 2 (3.pdf / 81kb)
Source: Visa USA / www.usa.visa.com


Fraud Control – Card Not Present Items #2 of 2

Know the signs of possible fraud when the card is not present.

Download file: Fraud Control – Card Not Present Items #2 of 2 (8.pdf / 72kb)
Source: Visa USA / www.usa.visa.com