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Department: Sales
Location: Santa Barbara, CA
Duties and Responsibilities:
  • Apply consultative sales approach to uncover and address business needs
  • Deliver a positive experience for prospects and customers by developing cost analysis and educating business owners on the features and benefits of the products and services that we provide
  • Effectively prospect to create and manage a pipeline of viable sales opportunities
  • Meet or exceed sales goals and other assigned objectives
  • Manage and prioritize tasks and assignments according to business requirements.
  • Identify, develop and close new accounts through networking, phone and face-to-face sales techniques
  • Responsible for the retention and profitability of existing accounts and referral partner relationships
  • Assist with the new account conversion process, including the completion of paperwork, scheduling of equipment installations and participation in conference calls to ensure a positive new client experience
  • Respond in a timely manner to current and prospective customer inquiries and assist in reaching prompt and full resolution of issues and concerns
  • Partner with and communicate, both verbally and in writing, to equipment installation team, customer service and other departments as needed to ensure continual client satisfaction
  • Meet monthly sales and activity goals
  • Capture accurate and complete information in Customer Relationship Management system (CRM)
  • Attend industry conferences to develop industry expertise and build network contacts
  • Identify decision makers among target leads to start the sales process
  • Take part in sales group meetings to review sales targets and forecasts, and report on productivity
  • Follow a set schedule between office hours, sales calls, follow-up appointments, sales meetings and networking events
Minimum Qualifications:
  • Bachelor’s degree in sales/marketing or business-related field strongly preferred
  • 2 years of sales, account management, and/or customer service experience; industry experience preferred
  • Highly proficient level of computer skills, including Word, Excel, PowerPoint, Outlook; Salesforce experience preferred
  • Professional, motivated, self-starter with ability to generate own lead sources
  • Ability to work in fast-paced, self-directed entrepreneurial environment
  • Outstanding prospecting, communication, organizational, presentation, and networking skills
  • Excellent telephone sales personality skills
  • Excellent time management skills
  • Highly energetic and self-starter
  • Decision-making, problem resolution, and creative thinking skills
  • Able to multi-task the activities with shifting priorities
  • Should be honest, assertive and systematic
About Axia:

Axia was established in 1999 to better steward the opportunities we had developed since the early eighties in the high-technology field of electronic payment processing. Axia markets and sells merchant programs that include hardware and/or software solutions to provide more efficient and economical ways to process electronic credit, debit and ACH programs, as well as other payment processing.

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